At Interesting Engineering, we believe in celebrating the ingenuity and passion of engineers worldwide. Our curated collection of merchandise is designed to inspire and empower individuals who are driven by curiosity and innovation. With every purchase, you're not just buying a product, but joining a community dedicated to engineering excellence and pushing the boundaries of what's possible.

What is your returns policy?

Our products are made to order, so we do not accept general returns or sizing-related returns. However, we will replace or refund the item if there is a print error or visible quality issue. Please email us clear photos of the product on a flat, well-lit surface to contact@support.shop.interestingengineering.com for a speedy resolution.

Can I cancel or amend my order?

You can cancel or amend your order anytime before it goes to production by using the link provided in your confirmation email. Once the order has gone to production, cancellations are not possible. However, you may be eligible for a replacement or resolution if you encounter any quality issues upon receiving your order.

What should I do if I receive a damaged item or if there is a quality issue?

For the fastest resolution, email us at contact@support.shop.interestingengineering.com with a photograph demonstrating the quality issue or damaged area, along with your order number. The optimal pictures should be on a flat surface with the tag and error clearly displayed.

How do refunds work for product orders?

Refunds are only issued for orders with quality issues. You must provide a photograph demonstrating the quality issue. Refunds processed via PayPal will show up in your account balance within 24 business hours. Refunds processed via credit/debit card will appear in your bank account within 7 to 10 business days, depending on your bank.

How long do I have to report a quality issue after receiving my order?

You have 30 days from the receipt of your order to address any quality issues. Please ensure you provide clear photographs of the problem and email them to us at contact@support.shop.interestingengineering.com for resolution.

What payment methods do you accept?

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, Klarna/AfterPay (depending on your location), and other local payment methods.

Will I have to pay additional taxes on international orders?

International orders may be subject to import taxes, duties, and other customs charges that vary by country. We are unable to calculate these charges in advance. For more information, please get in touch with your local customs office. You are responsible for any such fees imposed on your package.

Are donations and tips refundable?

No, donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, they cannot be canceled or refunded.

How can I cancel my membership subscription?

You can cancel your membership subscription at any time via your profile settings page. The cancellation will take effect after your current membership subscription period ends. There is no refund for the current subscription period.